We recently announced a new partnership with former Saga, TUI and First Choice executive, Jeannette Linfoot. Jeannette will take an advisory position alongside Howgate Sable director, Nick Irving, where they will continue to strengthen our travel and leisure practice, delivering the best possible outcomes to our clients.
Jeannette is a CEO turned entrepreneur with an impressive multi-million pound business portfolio. She is also an active mentor for the UK Hospitality Mentoring Programme and runs her own highly successful podcast; Brave, Bold Brilliant – on which Nick has appeared as a guest!
She sat down with Nick to share some more insight into what makes her tick.
Tell us about your new role here at Howgate Sable
Jeannette Linfoot: I’ll be supporting strategy and helping the team continue to serve clients to the highest standard. I have 30 years’ experience in the travel and leisure sector and I know as well as anybody how it works and what its pressure points are – so I’m looking forward to working alongside Nick to drive innovation here and help travel and tourism businesses find the talent that’s going to accelerate their business development.
Tell us about your other businesses and projects
JL: Since stepping away from the corporate world, I’ve turned my attention to multiple businesses. My mentoring consultancy offers bespoke advice to companies and individuals across multiple sectors who want to scale up and grow their business and careers. I’m a member of the Travel Board of Advisors, and my real estate investment company is expanding into luxury holiday homes in addition to the existing residential portfolio.. There’s a huge mix of responsibilities, but I’ve found it grants me freedom to work on projects I’m truly passionate about which is incredibly rewarding.
I’m passionate about growth, international expansion, technology and taking a modern disruptive approach to business. Using social media has really paid off for me; it’s led to exciting opportunities including launching my podcast; ‘Brave, Bold, Brilliant’ which explores what it takes to become successful and unlock your inner potential, and is now in the top 1.5% of all podcasts in the world.
How has the travel and tourism industry changed since you started working in it?
JL: The most obvious change is the decline in bricks and mortar travel agencies. This led to rapid, wide scale adoption of digital technologies which, I think, the travel and tourism industry has handled brilliantly. Digital has turned the industry on its head with the power in the hands of the consumer now. The businesses that thrived are the early adopters. The landscape is now digital first and there are some big competitors out there, but there’s certainly lots of opportunity for growth.
Covid-19 and Brexit resulted in a few turbulent years for the sector. We saw staycations rise in popularity but as seen from the headlines, the summer just gone saw a return to international travel on a large scale – this is encouraging and again the businesses that were flexible and quick to react performed the best.
What drew you to working with Howgate Sable?
JL: I’ve enjoyed a long working relationship with Nick Irving and have always been impressed with the quality of work that the Howgate Sable team delivers. I always take any opportunity to work with excellent people from various companies in the sector, helping to pinpoint the talent needed to drive those businesses forwards.
Finally, what’s your best piece of advice for people seeking to grow their career in the travel and tourism industry?
JL: I’m a big believer that your support network can be a major driving force of success. For those pursuing a career in travel and tourism, my best advice is to surround yourself with mentors, coaches and peer groups as much as possible. Success is about learning to ignore the naysayers. Connecting with like-minded, positive people who support you and your goals will open a lot of doors.